Thank you for joining our community at United Global Coaches, also known as United Global Coaches (“United Global Coaches”, “we”, “us”, or “our”). We are dedicated to safeguarding your personal information and respecting your privacy rights. Should you have any inquiries or concerns about our privacy practices or your personal information, please reach out to us at contact@unitedglobalcoaches.com.

By visiting our website at https://www.unitedglobalcoaches.com and using our services, you are entrusting us with your personal information, a responsibility we take very seriously. This privacy notice aims to clearly inform you about the type of information we collect, how we utilize it, and your associated rights. We encourage you to thoroughly review this notice, as it is significant. If you disagree with any aspect of this privacy notice, please refrain from using our Sites and services.

This privacy notice is applicable to all data gathered through our website (like https://www.unitedglobalcoaches.com), and/or any related services, sales, marketing, or events (referred to collectively in this notice as the “Services”). We advise you to read this privacy notice attentively to understand how your personal information will be treated when engaging with our Services.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS POLICY?
12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

WHAT INFORMATION DO WE COLLECT?

Information automatically collected

In Brief: Certain information, like your IP address or browser and device details, is automatically collected when you access our Services.

Whenever you visit, use, or navigate our Services, we automatically gather some information. This information doesn’t disclose your specific identity (such as your name or contact details) but may include details about your device and usage, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and data about your Service usage and other technical details. This information is essential for maintaining the security and operation of our Services, and for our internal analytics and reporting.

Like many organizations, we also obtain information through cookies and similar technologies.

HOW DO WE USE YOUR INFORMATION?

Briefly: We utilize your information based on legitimate business interests, contract fulfillment, legal obligations, and/or your consent.

We employ the personal information collected through our Services for various business purposes as outlined below. We process your personal information based on our legitimate business interests, to fulfill or perform a contract with you, with your consent, and/or for legal compliance. We specify the processing basis for each purpose listed.

We collect and use information to:

• Facilitate account creation and login. If you link your account with a third-party account (like Google or Facebook), we use the information collected from those platforms to streamline account creation and login as part of the contract.
• Send marketing and promotional communications, if aligned with your preferences. You can opt out of marketing emails at any time (refer to “WHAT ARE YOUR PRIVACY RIGHTS” below).
• Send administrative information about products, services, features, terms, conditions, and policies.
• Fulfill and manage orders, payments, returns, and exchanges through the Services.
• Deliver targeted advertising, develop content tailored to your interests and/or location, and assess its effectiveness.
• Request feedback and contact you about your Service use.
• Maintain the safety and security of our Services (e.g., fraud monitoring and prevention).
• Enable user-to-user communications with each user’s consent.
• Enforce our terms, conditions, and policies for business, legal, and contractual reasons.
• Respond to legal requests and prevent harm, such as inspecting data in response to legal processes like subpoenas.

To manage user accounts: We use your information to manage and maintain our accounts effectively.

To deliver services: Your information is utilized to provide the services you request.

To respond to inquiries and offer support: We use your information to address your queries and resolve any issues with our Services.

For other Business Purposes: We use your information for various business purposes, such as data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and improving our Services, products, marketing, and your experience. We may store and use this information in an aggregated and anonymized form, ensuring it cannot be linked to individual end users and excludes personal information. We won’t use identifiable personal information without your consent.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Brief: We share your information only with your consent, for legal compliance, to provide services, protect rights, or fulfill business obligations.

We may process or share your data based on the following:

Consent: We process your data if you’ve given specific consent for a particular use.

Legitimate Interests: We process your data when it’s necessary for our legitimate business interests.

Performance of a Contract: If we have a contract with you, we process your personal information to fulfill its terms.

Legal Obligations: We may disclose your information as required by law, like to comply with a subpoena or other legal processes.

Vital Interests: We may disclose your information when necessary to prevent policy violations, suspected fraud, potential threats to safety, or as evidence in legal matters.

Specific scenarios where your data may be shared include:

Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing. Selected third parties may use tracking technology, collecting data on your interaction with our Services for various purposes.

Business Transfers: In case of a merger, asset sale, financing, or acquisition, we may share or transfer your information as part of the transaction.

Third-Party Advertisers: Third-party advertising companies may serve ads on our Services. They may use information about your visits to our and other websites, captured through cookies and other tracking technologies, to provide advertisements of interest to you.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Brief: We might use cookies and other tracking technologies to gather and store your information.

We employ cookies and similar tracking technologies (such as web beacons and pixels) to collect or store information. Detailed information on how we use these technologies and how you can refuse certain cookies is available in our Cookie Policy.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information as long as necessary for the purposes stated in this privacy notice, unless the law requires otherwise.

We will hold your personal information only as long as needed for the purposes set out in this privacy notice, unless a longer retention period is mandated or allowed by law (like for tax, accounting, or other legal needs). No policy here necessitates keeping your personal information for more than 1 year after a user’s account has been terminated.

When there’s no continuing legitimate business need to process your personal information, we will either delete or anonymize it. If neither is possible (for instance, if your personal information is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is feasible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We strive to safeguard your personal information with organizational and technical security measures.

We have implemented appropriate technical and organizational security measures to protect any personal information we process. However, it’s important to remember that no internet transmission is entirely secure. While we do our utmost to protect your personal information, its transmission to and from our Services is at your own risk. We recommend using our services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not intentionally gather data from or market to children under 18 years old.

We do not knowingly request or market to children under 18 years old. By using the Services, you assert that you are at least 18 or that you are the parent or guardian of such a minor and consent to the minor’s use of the Services. If we discover that we have collected personal information from users under 18, we will deactivate the account and take steps to promptly remove such data from our records. If you know of any data we have collected from children under 18, please contact us at contact@unitedglobalcoaches.com.

WHAT ARE YOUR PRIVACY RIGHTS?

In Brief: You can review, modify, or terminate your account at any time.

If you reside in the European Economic Area and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection authority. Their contact details can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

For questions or comments about your privacy rights, you can email us at contact@unitedglobalcoaches.com.

Account Information

If you want to review, change, or delete the information in your account, you can:

Log into your account settings and update your account.

Reach out to us using the provided contact information.

When you ask to terminate your account, we’ll deactivate or delete your account and information from our active databases. However, we might retain some information to prevent fraud, address problems, aid in investigations, enforce our Terms of Use, or comply with legal requirements.

Cookies and similar technologies: By default, most web browsers accept cookies. If you prefer, you can set your browser to remove or reject cookies. However, doing so might impact certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services, visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing emails anytime by clicking the unsubscribe link in the emails we send or by contacting us with the details provided below. Unsubscribing will remove you from the marketing email list, but we may still need to send you service-related emails necessary for your account. To opt-out in other ways, you may:

Indicate your preferences when registering an account with the site.

Contact us using the contact information provided.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and apps have a Do-Not-Track (“DNT”) feature or setting you can enable to indicate your privacy preference against data collection on your online browsing activities. However, as there’s no standardized technology for recognizing and implementing DNT signals, we currently don’t respond to DNT browser signals or similar mechanisms. If a standard for online tracking is established that we must follow, we will inform you of that practice in an updated version of this privacy notice.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, California residents have specific rights regarding their personal information.

Under California Civil Code Section 1798.83, also known as the “Shine The Light” law, California residents can annually request and obtain information free of charge about what personal information (if any) we’ve disclosed to third parties for direct marketing purposes in the previous calendar year, along with the names and addresses of those third parties. If you are a California resident and wish to make such a request, please submit it in writing using the contact information provided below.

If you’re under 18, live in California, and have a registered account with the Services, you can request the removal of unwanted data that you publicly post on the Services. To ask for data removal, contact us with the information provided below, include the email associated with your account, and state that you reside in California. We will ensure the data isn’t publicly displayed on the Services, but be aware that it may not be completely or comprehensively removed from our systems.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we periodically update this policy to comply with relevant laws.

We may revise this privacy notice as needed. The updated version will be marked by an updated “Revised” date and will be effective as soon as accessible. If we make significant changes, we will notify you by posting a notice or directly sending a notification. We recommend reviewing this privacy notice regularly to stay informed about how we protect your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

For questions or comments about this policy, you can email us at contact@unitedglobalcoaches.com or by post to:

United Global Health Coaches

Am Hof 52, 50667

Cologne, Germany

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on your country’s laws, you might have the right to access, change, or delete the personal information we collect from you. To request a review, update, or deletion of your personal information, please submit a request form by clicking here. We’ll respond within 30 days.